Back Office Integrations
Stock Management and Warehouse Integration
A fully optimised and integrated eCommerce system that handles all your stock management and warehousing integration requirements is crucial for maintaining management efficiency and operational function. If they are acting in isolation, it could prove costly and adversely affect your customer experience. Our outstanding choice of industry eCommerce platforms enables us to create a bespoke, single interface for our clients – streamlining the whole process, putting an end to guesswork, confusion and any unforeseen inventory shortages.
Courier and Tracking Integration
Whether you are sending out 20 parcels a day or 2000 parcels a day, having real time information in place to know the status of each shipment is a vital component of any successful online retail operation. Our multi-carrier shipping software will grant you full and unfettered access to all the major UK and international parcel and packet carriers, including DPD, Royal Mail, FedEx and others. We’ll ensure you are primed with all the necessary technology to keep you and your customers fully appraised.
Accounting, ERP and CRM Integration
By integrating your CRM and ERP processes, it means everyone in your organisation who needs access to data is actually accessing the same data. No need for your sales team to maintain records in their own systems – and duplicate work done by the accounts staff! We’ll ensure the whole CRM and ERP process is seamlessly connected to your specific requirements, boosting productivity and making your business operation more efficient.
Third Party Integration
Feefo and Trustpilot Reviews
Your business can stand or fall on your reputation. So it’s important that you let your customers do the talking! Providing them with the opportunity to review your products and services is an essential facility for any self-respecting online retailer. We’ll ensure that your site carries the all-important links to Feefo and Trustpilot – two of the most respected and widely used customer review sites. With these two portals at your disposal, it will give you credibility and help introduce your products to an even larger audience.
Affiliate marketing can dramatically expand the reach of your eCommerce business, as well as create new online marketing opportunities. For any affiliate programme to operate correctly on your shopping website and with your payment gateways, then full integration is necessary. Much will depend on your overall online business, but we can provide all the technical support you need to get your website linked to the most appropriate affiliate programmes.
Social Media Integrations
Your website and social media should work in harmony to promote your online brand. You could be missing out on a potential goldmine if they aren’t. Integrating the full range of social media avenues, into your site won’t just complement your existing sales but potentially generate a flood of new ones too. We can take care of the whole process for you – whether it’s Facebook, Instagram, Twitter, LinkedIn, Pinterest or others – making it easy for your customers’ fingers to do the talking.
Google Analytics & Reporting
We integrate Google analytics on just about every site we build. It’s an essential tool to help you track the success of your online business. The power of Google is awesome – so understanding how you are performing in their eyes could open up a huge window of opportunity for your online world. We can provide all the back office support you need regarding the effectiveness of keywords and metatags. Our easy-to-follow, customised systems will help improve and refine your website scientifically – based on indisputable facts.